Reference

cuantoto Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an account, complete phone verification, use the mobile lobby, or select DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record detailMobile access notesRequest pathways
cuantoto cuantoto Privacy Policy For Your Account
POLICY HELP

Get Privacy Answers Through Clear Channels

A clear contact route helps when you want to ask about a Privacy Policy entry, correct an account detail, or understand a wallet record.

Account access questions Ask through the account support route if your Privacy Policy question concerns phone verification, a locked login step, or the personal details attached to your account.
Wallet record questions For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the transaction date and status shown to you so we can locate the right entry.
Change request path Request a correction or deletion assessment through the listed contact route. We may ask for account checks before changing personal data linked to your access.
DATA PRACTICES

What You Can Check In Our Records

The Privacy Policy is designed to make our handling steps visible before you open an account or continue using one.

Account details

We may hold your registration details, contact data and phone verification result to create, protect and maintain account access. We use these records for the purposes stated in the Privacy Policy.

Payment references

DANA, OVO, GoPay and QRIS can generate wallet references and status details. Bank transfer and virtual account activity can carry route and reconciliation data used to match your account.

Cookies and devices

Cookies and device signals can help keep a mobile browser session working, remember security choices and detect unusual access. You can manage browser cookie settings, though some account steps may then require repetition.

Account security

Phone verification and access checks help us protect the account from an unauthorised login. Never share your password or verification code in a support message, even when asking about the Privacy Policy.

Retention periods

We keep personal and transaction records only for the period needed for the stated purpose, account safety, dispute handling or legal duties. The applicable period can differ by record type and local law.

Your requests

You can ask what personal data we hold, request a correction, question a use, or ask about deletion where applicable. We may verify account ownership before responding or applying a change.

Privacy Policy Questions You May Search

These Privacy Policy answers address the account and wallet questions we expect from Indonesian customers before account access. If your situation involves a specific DANA, OVO, GoPay, QRIS, bank transfer or virtual account record, use the support path with the visible status and date. Access remains subject to local law.

It covers personal data collected through account opening, phone verification, mobile browser access, cookies, support requests and payment records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Phone verification helps us connect an access request with the correct account and identify unusual login activity. We use the result for account security and handle it according to the purposes stated in the Privacy Policy.

Yes. The Privacy Policy covers QRIS, DANA, OVO and GoPay references, including status, time and reconciliation details needed to match a payment query with your account activity.

Use the support route linked from your account and ask for an access request under the Privacy Policy. Include your registered contact details, but do not send your password or verification code.

Yes. Send a correction request through the listed contact route and identify the field that is wrong. We may verify account ownership before changing registration, phone or wallet-linked details.

Cookies can keep your mobile session active, remember security choices and support access checks. Browser settings can remove or block them, but some account steps may need to be completed again.

Retention depends on the record, its stated purpose, account security needs, dispute handling and legal duties. The applicable period can vary, and eligibility or access depends on local law.